Get a complete view of your supporters for effective constituent relationship management.
We provide an online database complete with powerful analytical tools and advanced tracking capabilities for maintaining your list of supporters. Salsa's supporter management database gives you access to all the supporters that have been added to your DemocracyInAction account and allows you to use the database to reflect the specific needs of your organization. For instance, you can contact all the supporters who live in D.C, or upload a group of high donors to your database for easy targeting.
Supporter Management Features
- Import/Export Tool: Uploads can be used to either append information to a member record, or overwrite it. The system error-checks uploads and flags bad records for manager correction. Organizations can download lists of member data in file formats compatible with external data management systems such as Excel.
- Real-Time Updates:Supporters can be updated in real-time, just as you would on an excel document.
- Automatic de-duplicationThe Salsa database will automatically combine incoming duplicates with their existing supporter records, making it easy to keep your supporter list clean.
- Query Manager: An advanced list segmentation tool that allows dynamic queries of the supporter list based on virtually any field in your database. For instance, you'll use the query manager to select supporters who have taken more than 5 actions, who RSVPed to your latest event invitation or who haven't opened an email in months. All queries are saved and can be used for future email blasts or exports. Removing supporters en masse is also handled through the Query Manager.Learn more about queries here.
- Create and Manage groups: Segment your list by creating custom groups that you'll use to target email blasts, record event attendees, manage newsletter signups and more.
- Unlimited Custom Fields: The campaign manager will have access to over 100 customizable fields for each supporter, which can be dynamically configured, imported, and exported. These fields can be used to gather more information about your supporters specific to your organization's needs. For instance, you could create fields on supporter interest in specific topics like land pollution or anti-war demonstrations.
An example of your supporter management dashboard
